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System Administrator 2-3 - No Fixed Location - Multiple Locations



Job Posting Information
Employer : Tensley Consulting, Inc.
Job Title : System Administrator 2-3
Location : No Fixed Location - Multiple Locations
Reference Code :
Job Type : Direct-Hire / Permanent Full-Time
Minimum Clearance Level : TS/SCI plus Full-Scope Polygraph (Lifestyle)
Date Modified : 06-03-2020
Salary : (not listed)
Additional Salary Information :
Career Level : Experienced (Non-Manager) 10+ Years of Experience
Education Level : Bachelors
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Job Description

TDY/deploy - CONUS and OCONUS travels.
Multiple vacancies for locations in MD and NC.

Requirements:
TS/SCI FS

Level 2:
BS & 10 Yrs. exp. (or 5 additional years)
3 years of demonstrated experience is required in the following areas: Information Technology - ITSM Processes such as Incident management, Event management, Problem management, and Service Request management.

Level 3:
BS & 15 Yrs. exp. (or 5 additional years)
5 years of demonstrated experience is required in the following areas: Information Technology - ITSM Processes such as Incident management, Event management, Problem management, and Service Request management.

Description:
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Provide in-depth experience in trouble-shooting IT systems
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture
Analyze and resolve complex problems associated with server hardware, applications and software integration

 

Equal Opportunity Employer/ Veterans/ Disabled

If you should need accommodations in completing your application, please contact Staffing at Staffing@tensleyconsulting.com or 240-636-5445.